Vision, Mission & IIA Tanzania’s Core Values (PITASC)

We always respond in the way customers expect us to respond but in accordance with our Code of Ethics. We listen to ensure we get feedback of our services because we believe feedback is a breakfast of champions.

We will always find simple, effective, and efficient ways of serving our customers. We aim at providing world class quality services to members and other stakeholders promptly, effectively, and courteously.

We work as a team in serving customers; a customer deserves a response on any query from any one of us.

We are answerable for our actions and/or omissions to members and stakeholders with a view of building public confidence. We will be conducting our operations in a manner that meets existing and future needs. We will be open to members and stakeholder’s scrutiny about our practices, policies and decisions.

We want to maintain a sustainable growth in all the activities that we do to ensure uninterrupted service to members. We will be conducting our operations in a manner that meets existing and future needs.

We will ensure good professional relationships and coexistence with other professional associations and other stakeholders who help us deliver value to our members and stakeholders.