NEW! Global Technology Audit Guide: IT Change Management: Critical for Organizational Success, 3rd Edition

Change management in the IT environment is, as the guide’s title states, critical for organizational success. Organizations are bombarded with change requests ― not only to improve or update existing application functionality, but also to implement necessary patches to help secure those applications, and in some cases to comply with relevant regulatory requirements. Managing the flow of requests should be handled efficiently and effectively to avoid mishaps, rework, unintended consequences, or even system failure.

The updated third edition of this topic will help internal auditors understand the risks and controls associated with IT change management and how to assess the operational efficiency of processes involving change management.

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